Join our team: Receptionist
Responsibilities
– Greeting and welcoming clients in a friendly and professional manner
– Tending to customer needs, inquiries, and complaints
– Informing stylists about customer appointments and requirements
– Managing phone calls, online bookings, emails, deliveries and stock inventory
– Processing bookings and cancellations, and managing appointment schedules
– Ensuring that the reception area is kept clean and tidy
– Processing transactions and issuing receipts
– End of day cashing up
– Performing administrative tasks such s filing, updating records, processing invoices and logging transactions
– Retail product and service knowledge
Requirements
– A minimum of 1-year experience as a receptionist in a customer-facing environment
– Proficiency in administrative computer and telephone software such as gmail and google drive – experience with salon software a bonus
– The ability to remain calm, positive and professional in all situations
– Excellent customer service skills
– Consistently professional presentation and pleasant demeanour
– Strong written and verbal communication skills
– Exceptional time management and organisational abilities
– And most importantly we think, be a natural team player who cares for the rest of their team
Apply here
We are committed to providing a positive, supportive working environment. Your relationship with your salon manager will be an important one as the receptionist’s position is so central to the smooth running of the salon day-to-day. We are popular salons and therefore these are busy locations where there is always something to do. You will always be able to rely on your fellow receptionists – at our other locations – to provide advice and support.
If this sounds like a place for you, we look forward to hearing from you!
Please fill in the form below or email Holly@mylaanddavis.co.uk